Job Description

At Insite Property Solutions, we are committed to delivering exceptional property management services with a focus on operational excellence, financial performance, and resident satisfaction. We manage a diverse portfolio of residential and commercial properties and are looking for a Leasing Consultant ('Community Ambassador')  to provide leasing support at Eastrail Flats ( our newest apartment community in Woodinville, WA. 

The ideal candidate has prior leasing consultant experience or has worked in sales previously. Our Leasing Consultants must have excellent time management, customer service, and communication skills.

We're proud to be recognized 3 years in a row as a Best Midsize Workplace by the Puget Sound Business Journal (PSBJ), reflecting our commitment to creating an exceptional workplace for our team.

Responsibilities

• Tour prospects, lease apartments, and follow up with prospects
• Be familiar with all marketing aspects of the property including full knowledge of all available units, their current condition, rent rates and available move-in dates
• Inspect property and model/vacant units daily to ensure optimum showable and rentable condition
• Organize and implement Lease Renewal Program
• Maintain and adhere to Lease Expiration Management Program
• Support residents with payments, maintenance requests, and property policies
• Observe and follow all Fair Housing, Equal Opportunity Employment, and Landlord Tenant Laws
• Verify all rental applications are correctly completed, signed, and processed timely
• Complete daily/weekly reports, traffic reports, market surveys and apartment status reports
• Perform new home orientations and move-in/move-out inspections
• Create new Resident Files, new Rental Agreements, and complete all other applicable paperwork associated with new residents

Qualifications

• Excellent time management, problem-solving and interpersonal skills
• Strong sales abilities, phone etiquette and excellent customer service skills
• Reliable, organized, motivated, professional
• Able to achieve high-quality results under tight deadlines and changing work priorities
• 2 years of residential/multifamily leasing experience preferred
• Must have a working knowledge of Microsoft Office Suite (Outlook, Excel, Word, etc.)
• 4-year degree or related coursework preferred; High school diploma or equivalent required

Compensation

• Pay Range: $20.00 - $24.00 per hour (new hire starting range: new hires typically start between $20.00-23.00 per hour). The placement within the range is based on factors such as prior experience, education/training, and work performance.
• Leasing Bonuses: $150 per move-in
• Renewal Bonuses: $150 divided amongst eligible onsite team members
• Retention Bonus

90-Day Introductory Period

We use a 90-day introductory period to help new team members get oriented, learn the role, and build confidence in their work. This time allows for training, feedback, and mutual alignment on expectations. At the end of the introductory period, we evaluate progress and fit to determine next steps.

Benefits

• Medical, dental, and vision insurance provided
• Health Savings Account with monthly employer contributions
• Employer paid life insurance and long-term disability insurance
• Accrues Paid Time Off (PTO) each pay period for a total of 160 hours per year
• Parental Leave
• 11 paid corporate holidays
• 401(k) with employer matching
• Employee assistance program
• Wellness Program with wellness allowance
• Rental discounts
• Training & career development
• Referral program
• Cell phone allowance

Schedule

• 8-hour shift
• Weekends Required
• Schedule will tentatively be Thursday to Monday from 9am - 6pm. Days off: Tuesday/Wednesday. Days off are subject to change based on business needs, but will consistently be 2 consecutive days off.

Work Location

• In-person at Eastrail Flats in Woodinville, WA

Insite Property Solutions is an Equal Opportunity Employer.

All team members are expected to align with and contribute to Insite's values, policies and ethical standards as stated in Insite's Employee Handbook.

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